What is UAE Pass? How to register, verify and use it
What UAE Pass is, how to register with an Emirates ID, GCC ID or passport, how to verify by face scan or kiosk, what the app does (single sign-in, digital signature, document vault, digital Emirates ID) and which ICP, GDRFA Dubai and MOHRE services ask for it.
The short answer
UAE Pass is the UAE's national digital identity. It is a smartphone app that lets citizens, residents and visitors log in to government and private services with one account, sign documents digitally, and keep digital copies of official documents. You register with your Emirates ID, GCC ID or passport, then verify your identity by face scan in the app or at a kiosk. ICP, GDRFA Dubai and MOHRE services now ask for a UAE Pass login at the first step.
Key facts
- Who can register
- Citizens and residents with an Emirates ID; GCC nationals with a GCC ID; visitors with a passport (UAE PASS developer FAQ)
- Verification
- Face verification in the app, or a UAE Pass kiosk if the face check does not complete
- Where it is required
- ICP service cards list UAE Pass as the access control; GDRFA Dubai accepts UAE Pass or a username; MOHRE services begin with a UAE Pass login
- Signature formats
- PAdES for PDF, plus CAdES and XAdES (developer documentation)
- Support
- 600 56 1111, support@uaepass.ae
- User fee
- Not published on the uaepass.ae or u.ae pages we read, so none is stated here
Why you will keep meeting it
ICP service cards for visas, fines and establishment cards say the service requires a UAE Pass login. GDRFA Dubai's smart services accept "UAE Pass or username". MOHRE's service process begins with "Login using UAE Pass". u.ae adds that banks, exchange houses and telecom companies use it too. In practice, a verified UAE Pass is the key that opens most residency paperwork you will do yourself.
How to register for UAE Pass
- Download the UAE Pass app from the App Store or Google Play. The official listing is published on uaepass.ae.
- Open the app and register with your Emirates ID (residents and citizens), GCC ID, or passport (visitors).
- Verify your identity. Follow the in-app face verification, or visit a UAE Pass kiosk if the face check does not complete. u.ae says face verification can create a verified account in under five minutes without a centre visit.
- Set your PIN and enable biometrics on your phone so logins and signatures are quick.
- Test it by logging in to smartservices.icp.gov.ae or a GDRFA Dubai service. If the login succeeds, your account is ready.
What you need
- A smartphone with a working camera
- Your Emirates ID, GCC ID or passport
- A UAE mobile number for the one-time passcodes
- A few minutes in good light for the face check
What UAE Pass can do
- Single sign-in. One login for government, semi-government and private services (uaepass.ae).
- Digital signature. Sign a document in the app or on the selfcare portal, then share it. Anyone can verify a signed document through the app or portal (uaepass.ae, u.ae).
- Document vault. Request digital versions of your official documents and share them with service providers. u.ae describes the vault as blockchain-backed.
- Digital Emirates ID. ICP's FAQ says the digital Emirates ID can be used through the UAE Pass app.
- Profile and address updates from inside the app (u.ae).
- Mobile authentication for service providers, so a bank or clinic can confirm it is you without a counter visit (UAE Pass developer FAQ).
Fees
The pages we reviewed on uaepass.ae and u.ae do not publish a user fee for an individual account, so this guide does not state one. Government services you access through UAE Pass carry their own fees, listed on each ICP, GDRFA or MOHRE service card.
Frequently asked questions
Can a visitor on a tourist visa get UAE Pass?
Yes. The UAE Pass developer FAQ says visitors can register and upgrade their account with a passport or GCC ID.
Do I need UAE Pass to pay an immigration fine or extend a visa?
For ICP services, yes. The ICP cards for fine payment and visa extension both list UAE Pass as the access control. GDRFA Dubai accepts UAE Pass or a username.
My face verification keeps failing. What now?
uaepass.ae lists the kiosk as the alternative verification route. Call 600 56 1111 or email support@uaepass.ae if the kiosk also fails.
Is a UAE Pass signature accepted on PDFs?
Yes. The developer documentation lists PAdES for PDF, plus CAdES and XAdES for other file types.
Who runs UAE Pass?
It is a joint initiative of Digital Dubai, the Telecommunications and Digital Government Regulatory Authority (TDRA) and the Department of Government Enablement.
Official sources and review
The rules on this page were checked against the official pages below. We re-check every 60 days and after any announced change.
- UAE PASSUAE PASS home (sign-up steps, support)Checked 17 October 2026
- UAE PASSAbout UAE PASSChecked 17 October 2026
- UAE PASSDeveloper FAQ (visitor registration, signature formats)Checked 17 October 2026
- UAE Government portal (u.ae)The UAE Pass (updated 30 Dec 2024)Checked 17 October 2026
- ICPVisa Extension — service cardChecked 17 October 2026
- ICPFrequently asked questionsChecked 17 October 2026
- GDRFA DubaiExtending a tourist visaChecked 17 October 2026
- MOHREIssuance of Establishment CardChecked 17 October 2026
Government fees, thresholds and processing times change without notice. Where an official page does not state a figure, we say so rather than estimate. Nothing here is legal advice or a decision of any UAE authority.
Immigration UAE is a brand of Cosmos Immigration, a private immigration and business-services consultancy. It is not affiliated with the Government of the UAE, ICP, GDRFA, MOHRE or any UAE government authority.
Need help with the next step?
If you have UAE Pass but the visa, Emirates ID or company file behind it is the problem, tell us what the portal shows and we will say which application comes first.
No private firm can guarantee the outcome of a UAE visa, residency or licensing application. Decisions rest solely with the relevant UAE authority.