MOHRE enquiry services: how to check your work permit, contract and complaint status

The portal lists 32 services in six groups. The ones residents use most:

1. Open inquiry.mohre.gov.ae and press English.
2. Choose the service, for example Electronic work permit information.
3. Enter the reference it asks for. Depending on the service that is your transaction number, work permit number, establishment number, passport number or Emirates ID.
4. Complete the security check and submit.
5. Save or print the result. For an attested contract or an e-work permit, the portal lets you print the document.

If you prefer the phone, MOHRE's 24/7 call centre on 600 590000 and the WhatsApp line on +971 600 590000 handle the same enquiries. MOHRE says many transactions can now be completed in one call.

1. Open the Job Offer Inquiry at receipts.mohre.gov.ae (linked from the MOHRE home page as Job Contracts Services).
2. Enter the offer details from the letter you received.
3. If nothing matches, u.ae advises calling 800 60 inside the UAE before paying anyone or sending documents.

1. Open Register Labour Complaints on mohre.gov.ae or the MOHRE app.
2. Enter your passport number, name, date of birth and nationality, then confirm the OTP.
3. MOHRE contacts you and the employer to settle the matter. If that fails, the case is referred to court or the work permit is cancelled as requested.
4. Track progress on the inquiry portal, in the app or on 04 665 9999. The outcome arrives by text message.

The service is free and MOHRE lists 14 working days as the completion time. MOHRE can decide claims under AED 50,000 itself. The Labour Claims and Advisory Call Centre is 80084.

On 9 February 2026 MOHRE announced the second phase of its Zero Government Bureaucracy work: automated responses to customer inquiries, transactions completed in a single call through the call centre, electronic authorisation in the MOHRE app in about two minutes, and the absence-from-work complaint available by phone on 80084.